Industries · Logistics & Supply Chain

The AI sales teammate for logistics and supply chain sales teams

Built for the reps and freight brokers selling lanes, rates, and service levels against incumbents. WingRep preps every call, assists live when the rate objection lands, and writes the CRM update and follow-up the moment you hang up.

Free to try. No credit card. Works with the tools you already use.

Before the call
Cascade Foods · Lane and Rate Review
8:30 AM · 30m · Account Executive
Prep
ChatPrep
Who you're meeting
Renee Alvarez, Director of Logistics at Cascade Foods. Two incumbent carriers on the routing guide. Their procurement analyst joins at minute 10.
Where things stand
Peak season starts in six weeks and two lanes missed service targets. Last call stalled on per-mile rate versus on-time delivery.
Gameplan1/3
Open on the two lanes that missed service, not on capacity
Answer the rate push with on-time and claims data
Confirm who approves the routing guide change
Operations and logistics teams are among WingRep's top users
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What it is

The short version.

An AI sales teammate for logistics and supply chain companies prepares reps and freight brokers for lane, rate, and RFP conversations, assists them in real time during the call, and automates the follow-up and CRM update afterward. WingRep works before, during, and after every call instead of just recording it: a Gameplan email the night before, live assistance while the shipper is talking, a follow-up draft in your voice, and a HubSpot or Salesforce update the second you hang up.

The problem

What we hear from logistics sales teams.

Every conversation comes down to rate versus service, against an incumbent who already has the lane.

01
The rate conversation happens first

Shippers open with per-mile pricing. Winning on service takes on-time, tender acceptance, and claims data in the moment, not in a follow-up spreadsheet.

"They only wanted to talk cents per mile."

02
RFPs and bid cycles come with deadlines

Routing guide reviews and bid seasons run on a fixed calendar. Miss the window and the lane is locked for a year, no matter how good the pitch was.

"We found out after the bid closed."

03
Incumbents own the relationship

The current carrier has the history and the ops contacts. Displacing them takes a specific, evidenced case on the exact lanes where service slipped.

"They said the incumbent is fine on that lane."

04
Ops detail never reaches the CRM

Dock hours, appointment rules, accessorials, and volume commitments get discussed on the call and then live nowhere. Ops inherits the deal without them.

"Nobody wrote down the appointment requirements."

The workflow

How WingRep works around a lane and rate call.

One rep, one hour, three moments. WingRep shows up for all of them.

01 · The night before

A Gameplan email lands in the inbox at 5 PM.

WingRep reads the CRM record, past calls, and open threads on the account. It writes the brief the rep would have written with two spare hours: who is in the room, which objection stalled the last call, and what proof to bring. The AE and the operations lead get the same one.

Runs on desktop and mobileSales and ops aligned
Before the call
Tomorrow: Cascade Foods
Gameplan delivered 5:02 PM · 8:30 AM ET
Prep
ChatPrep
Lead with
Lead with the two lanes that missed service and the peak-season clock, not with network size.
Watch for
Procurement will open on cents per mile. Have on-time, tender acceptance, and claims numbers ready before they do.
Brief written from CRM, past calls, and open threads
Delivered to inbox and mobile
02 · Live on the call

A slim tab surfaces guidance while the shipper is still talking.

When procurement pushes on per-mile rate, WingRep surfaces the service and claims answer. When you are fifteen minutes in and still have not confirmed the bid deadline or who approves the routing guide, it nudges you to ask. The buyer never sees any of it.

Zoom, Meet, TeamsNon-disruptive UI
During the call
Cascade Foods · Lane and Rate Review
8:44 AM · 30m
Live
ChatLive
WingRepLIVE NUDGE×
Answer the rate push with service numbers
  • "We run 97% on-time and 99% tender acceptance on those two lanes. A missed delivery into peak costs more than the rate gap."
  • You haven't confirmed the routing guide approval date
Talk ratio
You 44% · Them 56%
03 · The moment you hang up

Follow-up drafted. CRM updated. Next step booked.

Within a minute of the call ending, WingRep drops a recap in your outbox in your voice with the shipper's own language intact, writes the CRM update in HubSpot or Salesforce, and books the next step. Dock hours, accessorials, and volume commitments become a record ops can work from.

HubSpot & Salesforce write-backMEDDIC, BANT, SPICED
After the call
Cascade Foods · Lane and Rate Review
8:59 AM · 30m
Discuss
ChatDiscuss
Score8.3
You moved the conversation from rate to service by anchoring on the two missed lanes. Renee confirmed the routing guide change needs her VP's sign-off before the bid closes.
Next time
Capture dock hours and appointment rules on the call. Ops asked for both after the last handoff.
Follow-up email drafted (in your voice)
CRM stage updated to Bid Submitted
Lane review booked with the VP Supply Chain
Accessorial schedule task filed to ops
What teams are reporting

What logistics sales leaders are telling us.

Based on conversations with customers selling lanes, capacity, and service into supply chain buyers.

Rate calls turned into service calls

On-time, tender acceptance, and claims data surface while the pricing objection is live instead of in a follow-up spreadsheet.

Bid deadlines caught in time

Routing guide dates and bid windows get captured on the call and tracked as tasks, not remembered after they close.

Ops detail that reaches the record

Dock hours, accessorials, and volume commitments land in the CRM automatically, so handoffs to operations carry the real terms.

Why logistics teams pick WingRep

Three things a recorder can't do on a lane call.

Passive summary is one category. Active workflow is a different one, and it is the one that wins the lane.

PROOF
Service proof on demand

The exact on-time, acceptance, or claims figure shows up while the rate objection is on the table, drawn from materials your team already stands behind.

CYCLE
Bid cycles that stay on the radar

Routing guide reviews, bid deadlines, and peak-season windows get captured as tasks with owners instead of living in one rep's notes.

FLOW
Workflow, not another chatbot

It drafts the follow-up in the shipper's language, updates the CRM, files the ops items, and books the next step. It closes its own loops.

FAQs

Questions from logistics sales leaders.

The ones we get on every discovery call.

It is software that prepares reps for lane, rate, and RFP conversations, assists them in real time during the call, and automates the post-call CRM update and follow-up. WingRep is an AI sales teammate built for that motion, it works before, during, and after every call instead of just recording it.

Give every logistics rep a WingRep.

Free to try. No credit card. Works with HubSpot, Salesforce, Zoom, Google Meet, and Teams.

Try WingRep FreeBook a Live Demo
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