FAQ

Answers for every sales pro

Get the scoop on AI coaching, feedback, and how to level up your team—fast.

Frequently Asked Questions

Curious about how the magic happens?

How Does WingRep work?

WingRep gives you a personalized AI sales coach designed to help you close more deals, shorten sales cycles, and achieve better outcomes. Your coach gets smart on everything that matters: your company’s materials, your personal sales process, favorite frameworks, and day-to-day routine. It combines that with expert coaching logic to deliver truly comprehensive support and elevate your selling skills beyond where they are today.

1. Connects With Your Workflow
WingRep connects with your calendar, organization, and communication tools. This gives your AI coach full context on your deals, meetings, tasks, and pipeline.

2. Prepares You Before Every Call
Before a meeting, your coach pulls up relevant info, such as past calls, deal status, goals, and gives you a personalized prep brief. Think: key points to hit, potential objections, and reminders on your follow-up tasks.

3. Joins the Meeting
Your AI coach sits in on your sales calls (like a silent notetaker), detecting key moments, objections, commitments, to-dos, and extracting them for coaching and follow-up.

4. Gives You Instant Feedback & Insights
Right after the call, your coach breaks down what worked, what didn’t, and what to do next, including call quality, missed cues, and conversion tactics.

5. Keeps You Accountable
WingRep automatically generates to-do lists, follow-up emails, and coaching suggestions based on what happened during the call. It nudges you throughout the week to stay on pace with your goals.

6. Is available 24/7
You can call or text your coach anytime. Whether you're role-playing a tough objection, brainstorming outreach, or practicing delivery. It’s like having a sales mentor in your pocket.

7. Tracks Progress + Keeps It Fun
You get clear performance tracking over time, both individually and as a team, plus leaderboards to drive friendly competition and motivation.


It’s like having an elite sales mentor trained specifically on you, available 24/7 to coach, push, and guide you through every stage of the deal.

Can I sign up as an individual?

Absolutely. WingRep offers individual licenses for sales pros who want to level up on their own terms. Whether you're an independent closer or sharpening your skills between roles, you can start today. Get your own signature here.

Will my conversations be private?

Yes. Your coaching sessions and data are private, between just you & your coach. We only use your data to provide us with engineering-related insights about the app and improve the service, and we never sell or share it for marketing.

How private and secure is my data?

All customer data is stored in AWS (us-west-2), encrypted in transit (TLS 1.2+) and at rest (AES-256). Access is tightly controlled using Role-Based Access Control, multi-factor authentication (MFA), and least privilege principles. Each client operates in a custom instance with full tenant isolation, and backend systems follow strict security and audit procedures.We are committed to transparency and compliance.

Our SOC 2 bridge letter is available upon request, along with internal policies (such as encryption, access control, and retention) under NDA.

What if I don’t have a sales coach today?

WingRep gives you access to a curated roster of expert coaches. You can select the ones that fit your needs and use the platform to launch and manage your own coaching program.

What if I already have my own sales coach?
  

You can bring your own coaches into the platform. Whether it’s internal team members or external partners, WingRep helps them extend their presence by supporting more meetings, reinforcing key messages, and staying top of mind with sellers.

Can I customize the training?

Yes. Coaching can be tailored to your playbook, product, and market. WingRep helps your team adopt the behaviors, messaging, and strategies that lead to consistent performance.

What makes WingRep different from general AI meeting notetakers?

After every meeting, WingRep gives you an instant, personalized breakdown including what you crushed, where you can improve,  how to level up next time, a to-do list, and a follow-up email suggestion. No more waiting for a manager to review your calls or guessing what worked. It’s clear, actionable, and built around your real conversations. It's having a sales coach in your corner  24/7.

Do you support Zoom, Google Meet, and Microsoft Teams?

Yes! WingRep integrates seamlessly with all 3  and appears like a regular notetaker. Just connect your calendar, and we’ll automatically prep for your calls and generate post-meeting feedback, no extra steps required.

Does WingRep work with Google and Microsoft Calendar?

Yes! For Google, simply enable the integration when you sign up. For Microsoft, integration is currently available for company (B2B) accounts only. We do not currently support Microsoft personal accounts (B2C) or Microsoft 360 consumer auth. Integrate your calendar with WingRep to unlock seamless scheduling, smart meeting prep, and coaching at scale. Let’s level up together!

Still have a question?

Talk to us!

  • Access our Help Portal

    For platform-related inquiries, access our support portal here:

  • Email us

    Fast replies from real humans.