The short version.
An AI sales teammate for hospitality prepares hotel, venue, and resort sellers for group, corporate, and event conversations, assists them in real time during the meeting, and automates the follow-up and CRM update afterward. WingRep works before, during, and after every conversation instead of just recording it: a Gameplan email the night before, live assistance while the planner is talking, a follow-up draft in your voice, and a HubSpot or Salesforce update the second you hang up.
What we hear from hospitality teams.
These are not the pains of a software sales org. They are the pains of sellers who run a property and have to win the business at the same time.
Directors of sales handle site visits, banquet event orders, and walk-ins between calls. Prep for the group RFP happens in the elevator, if it happens.
"I read the account note walking to the ballroom."
The planner booked with you twice, complained about the same clause both times, and the rep who knew that left in March. The relationship restarts from zero.
"We asked her questions she answered last year."
The conversation drops to price in the first ten minutes because nobody surfaced the attrition, F&B, or space concessions that actually decide the deal.
"We discounted something they never cared about."
Between citywides and turnover, proposals go out days late and the CRM record is a stub. By then the planner has three other contracts on the desk.
"We lost it on speed, not on product."
How WingRep works around a planner conversation.
One seller, one hour, three moments. WingRep shows up for all of them.
A Gameplan email lands in the inbox at 5 PM.
WingRep reads the CRM record, past stays and events, and the last few conversations with the account. It writes the brief the director of sales would have written with a spare hour: who is on the call, what they pushed back on last cycle, and what to lead with. The whole property team gets the same one.
A slim tab surfaces guidance while the planner is still talking.
When the travel manager pushes on rate, WingRep surfaces the concession trade that actually moves the deal. When you are twenty minutes in and still have not pinned the F&B minimum or the signer, it nudges you to ask. The client never sees any of it.
- "We can move attrition to 80% and hold your shoulder nights. That protects you more than a lower rate would."
- You haven't confirmed the F&B minimum yet
Follow-up drafted. CRM updated. Site visit booked.
Within a minute of the call ending, WingRep drops a recap in your outbox in your voice with the planner's own language intact, writes the CRM update in HubSpot or Salesforce, and books the site visit. Your proposal goes out same day, not next week.
What hospitality leaders are telling us.
Based on conversations with customers running group, corporate, and event sales motions.
Sellers walk into planner calls briefed without carving an hour out of a day already full of site visits.
Live guidance surfaces the attrition, space, and F&B levers before the conversation collapses into a discount.
Follow-ups and CRM records are written the moment the call ends, so speed to proposal stops depending on the week.
Three things a recorder can't do for a seller.
Passive summary is one category. Active workflow is a different one, and it is the one that wins the group.
Sellers stop reconstructing account history between site visits. WingRep already knows what is in the CRM and what was said last cycle, and it writes the brief.
When a director moves properties, the account memory stays. The next seller walks into the renewal knowing the same history the planner remembers.
It drafts the proposal follow-up in the planner's language, updates the CRM, and books the site visit. Speed to proposal stops depending on how busy the week was.
Questions from hospitality leaders.
The ones we get on every discovery call.
Give every seller a WingRep.
Free to try. No credit card. Works with HubSpot, Salesforce, Zoom, Google Meet, and Teams.